Cancellation Policy and Terms: You will receive a full refund if we
are unable to confirm your booking. There is no service charge for any
cancellation of a confirmed booking outside of 48 hours (72 hours for
some activities & groups of 6+, 7 days notice for parties of 8+, or 2
weeks notice for parties of 20+). No refund for cancellations made
less than 48 hours (72 hours for some activities & groups of 6+, 7
days notice for parties of 8+, or 2 weeks notice for parties of 20+)
before the activity. Some activities require special cancellation
policies that are noted on that activity. You are welcome to change
the date or time of a booked activity free of charge if there is an
opening on the tour and is outside of the change or cancel policy. You
agree to age, weight, and other restrictions as noted for the tour or
activity. You understand that it is your responsibility to review the
voucher and to contact Hawaii Discount if any information is incorrect
or to make any changes. By clicking submit, you agree that Hawaii
Discount may contact you via cell/phone or email for information on
any changes in a tour or activity due to cancellation due to weather
or reasons unforeseen by the vendor (ex: mechanical problems). A full
refund will be given for any vendor cancellation and you have the
right to reschedule or choose a full refund. If you would like to make
any changes outside the tour or activity time please call
866-482-9775. Hawaii Discount will make every effort to change a tour
or activity within the cancellation time, but if it is within the
cancel policy, it is up to the individual activity vendor. Gift
Certificates or unused portions of your gift certificate are
nonrefundable.
